Refund policy

Every GolfCrowd item is printed to order, just for you. Because of this, we cannot accept change-of-mind returns or cancellations once an order has gone to print.

Damaged, faulty or incorrect items. If your order arrives damaged, misprinted, the wrong size to what you ordered, or otherwise not as described, contact us within 30 days of delivery with your order number and a photo of the issue. We will send a free replacement or give you a full refund, whichever you prefer.

Sizing. Please check the size guide on each product page before ordering. If you are between sizes, we recommend sizing up. If a size is not right, get in touch and we will do our best to help.

How to reach us. Use the contact page on this site and include your order number. We aim to reply within one working day.

Nothing in this policy affects your statutory rights under UK consumer law, including your rights in respect of faulty or misdescribed goods.